It should be your first choice to contact us, just click "Let's chat?" on the bottom right corner of any our webpage. It's FREE.
Get: When you have NOT received the license eMail after paid.
Retrieve: When you lost the license eMail, or the license key is changed in the new version.
Don't worry. It's FREE to get it here!

Click Here

to get it now!
Please send any bug report, suggestion, question or comment to us at following addresses:
  • Technical Support
    Nosa Lee, support[at]
  • Sales
    Qiulin, sales[at]

# Note

  • It's a FREE service.
  • We only accept emails in English.
  • Your emails will be replied within two working days.
  • Sometimes, you cannot get technical support or get your license key by email.
    If you encounter such a situation, please don't worry. There is only ONE reason:
    We cannot receive your emails or you cannot receive our emails (spammed or rejected).
    So, if you encounter such embarrassment, please don't hesitate to request support by using other email addresses until you get it.
    Although this probability is small, but you still have to pay attention to this situation.
When you cannot properly use our software products (even have read the documentations), or cannot solve the problems by yourself (even used the free email support), it's time to use our remote support service. It's a real-time and hand-to-hand service, your problems can be solved soon by our support team. Learn More
During the holidays, in addition to eMail/remote support, all business will operate as usual.
That is, you can download and use our products, visit our websites and blogs, place your order and get/retrieve your license as usual, but your support request may not be responded in time.

The following is a list of 2019 holidays, for your reference.
  • New Year's Day: Jan 01.
  • Traditional New Year: Feb 04 - Feb 10.
  • Ching Ming Festival: Apr 05 - Apr 07.
  • Labor Day: May 01.
  • Dragon Boat Festival: Jun 07 - Jun 09.
  • Mid-Autumn Festival: Sep 13 - Sep 15.
  • National Day: Oct 01 - Oct 07.